Number of Closed Cases
RequiredoutputFFY (Guidebook Version 1.2, May 2025)LA-02
Tier 1: Collect today
A count of services or people, held in the organization’s own records.
Closed Case: A case is closed when the legal assistance provider has completed their work within the scope of representation, resolved the client’s legal issue, or determined they are unable to assist after conducting some work. o Cases may also be closed after a reasonable period if the legal assistance provider cannot contact the client, despite the provider’s efforts to make contact. o A case should be closed, and a new case opened when the venue, jurisdiction or level of representation changes. The provider would then count two cases for this client – first the initial brief service and second the more intensive representation. For example, if a client consults with a provider about Medicaid eligibility, the client later applies and is declared ineligible, and that same provider later assists that client in contesting that finding, that would constitute two separate cases.
- Instrument
- Legal Assistance State Performance Report (SPR), submitted through OAAPS
- Reporting
- annual (federal fiscal year, October 1 - September 30)
- Target
- No target rule stated